Refund Policy

We offer a 30-day money-back guarantee from the date of delivery.

Eligibility for Refund:

  • Item must be unused and in original packaging

  • Proof of purchase is required

  • Returned item must be in resellable condition

Non-Refundable Situations:

  • Custom or final sale items

  • Items damaged due to misuse

  • Returns requested after 30 days of delivery

To Request a Return or Refund:
Please email support@glowmirror.store with your order number, reason for return, and photos (if applicable). You will receive return instructions within 1–2 business days.

Return Shipping:
Customer is responsible for return shipping costs unless the item is defective or incorrect.

Refunds:
Refunds are processed within 5–10 business days after the returned item is received and inspected.