Refund Policy
We offer a 30-day money-back guarantee from the date of delivery.
Eligibility for Refund:
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Item must be unused and in original packaging
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Proof of purchase is required
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Returned item must be in resellable condition
Non-Refundable Situations:
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Custom or final sale items
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Items damaged due to misuse
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Returns requested after 30 days of delivery
To Request a Return or Refund:
Please email support@glowmirror.store with your order number, reason for return, and photos (if applicable). You will receive return instructions within 1–2 business days.
Return Shipping:
Customer is responsible for return shipping costs unless the item is defective or incorrect.
Refunds:
Refunds are processed within 5–10 business days after the returned item is received and inspected.